Author Archives: Rusty Rueff

About Rusty Rueff

Rusty Rueff, author of purposed worKING. Rusty Rueff is the former Chairman Emeritus of The GRAMMY Foundation in Los Angeles. He most recently completed the successful 16 month leadership role as Coordinating National Co-Chair for Technology for Obama (T4O) for the reelection of President Obama and ten-years of Board service and President of the Board of Trustees of the American Conservatory Theater in San Francisco. Corporately, most recently Rueff was the Chief Executive Officer at SNOCAP, Inc. until the acquisition of the company by imeem, Inc. in April 2008. Before joining SNOCAP in 2005, he was Executive Vice President of Human Resources at Electronic Arts (EA) from 1998 until 2005. He was also with the PepsiCo companies for more than ten years, with the Pratt & Whitney division of United Technologies for two years, and in commercial radio as an on-air personality for six years. Rusty holds an M.S. in counseling and a B.A. in radio and television from Purdue University. In 2003 he was named a distinguished Purdue alumnus, and he and his wife, Patti, are the named benefactors of Purdue’s Patti and Rusty Rueff School of Visual and Performing Arts. He is a corporate director of Glassdoor.com and runcoach. He is the co-founder and Executive Committee Member of T4A.org, serves on the Founding Circle of The Centrist Project and a founding Board Member of The GRAMMY Music Education Coalition. He is also the co-author of the book Talent Force: A New Manifesto for the Human Side of Business. Rusty and his wife, Patti, reside in Hillsborough, CA and Charlestown, R.I.

day 16: Pain Points: A Samaritan @ Work, part 2

purposed worKING No Comments

This is the second of a three part entry learning from a session I attended given by Dr. John Hull about the Good Samaritan story (found in Luke 10:25-37). What I am attempting to do is take this lesson and put it to work at work.

Yesterday, I pointed out the importance of being able to face reality and showing compassion with a fellow co-worker who has been beaten down. In order to face that reality, we must be able to recognize when someone else is hurting and then reach into their hurt or pain and find a way to touch them at the point that can help them become better. Words like pain and hurt are not ones that are often heard in the workplace unless someone has suffered a physical injury. However, I would say that the workplace is one of the most dangerous battlefields for the attack and potential destruction of someones ego, pride and self-worth, which are pains and hurts that can far surpass physical issues. So, to be a Good Samaritan at work before we can act, we need to be able to recognize and identify when someone is in pain. This is not hard if we slow down for a moment and listen and watch those around us, putting ourselves aside for a moment. There are tell-tale signs. Some are subtle. You can see it in someones energy level, how fast they are to answer or slow to give a response, how they react to questioning or challenging, how they respond or don’t respond to the opportunity to take on more, the willingness or lack of willingness to present to others their ideas, and the list can go on and on. Other signs are more visible. You can see open frustration, throwing in the towel, or using words that are either words of defeat and resignation or words that are defensive and protective. Regardless of the signs, it will be apparent that there is pain and hurt under the surface. And as those who want to follow the lesson of the Good Samaritan what are we to do? The Good Samaritan, when he did his act of kindness was not afraid to reach with his bare hands and pick up the dirty and bloody man from the side of the road. He most likely dirtied his own clothes as he propped us and helped the broken man walk back into town. Fortunately for most of us we don’t have real blood at work, but figuratively it can feel the same. For us to really reach down and help someone else we have to be willing to dirty ourselves and be willing to get some of that blood on our own hands. It means that we may need to stand up for someone else, or take on a part of their work for them for a time frame for them to dig out of the hole they are in. It means getting dirty and taking a risk for a fellow co-worker. It means reaching into their pain and hurt and putting ourselves on the back burner. It means that the other person can feel and know that you are saying to them, “it is not about me, it is about you”. If we can dig deep within ourselves and find a way to make our work about others and not always about ourselves and we are willing to reach to others to help them through their struggles, regardless of the dirt we may have to take on ourselves to do so, then we can be the Good Samaritan at work and be more purposed in the work that we do.

Reference: Luke 10:25-37 (New Living Testament)